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Cancellation and Returns Policy

This policy sets out how Hometech of Harrogate Ltd and Hometech Electrics Ltd will manage claims for cancellations or rectifications of faulty goods or services.

Hometech of Harrogate Ltd and Hometech Electrics Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 28 October 2010
Cancellations of services

Hometech of Harrogate Ltd and Hometech Electrics Ltd will accept cancellations of service-only bookings that are made more than 24 hours in advance of the proposed delivery time, without charge.

Special order items
Hometech of Harrogate Ltd and Hometech Electrics Ltd reserve the right to charge a re-stocking fee of up to 20% of the purchase price for all special order items that are cancelled.

Products or Services that do not meet your expectations
In the unlikely event that the goods or services you have received are not fit for purpose they were intended, please contact us within 7 days of delivery, detailing your concerns and we will formulate a plan for the rectification of the fault. Your statutory rights are not affected.

Please contact Customer Services by calling 0143 54 66 41 during office hours, writing to Hometech of Harrogate Ltd or Hometech Electrics Ltd at 9 Albert Street, Harrogate, HG1 1JX, or you can email on service@hometechuk.com.
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